A Management company is the only paid people in the process, they are the administrative arm of the board, carrying out their direction doing the day to day paperwork. Some tasks for the management company would be; Billing dues, reminders on delinquent accounts, bank deposits, bank reconciliation, payment of all association expenses and monthly reports to the board. Keeping updated corporate records, filings, community drive through for covenant concerns, letters for notification of concerns, annual meeting mailers and attendance, other mailers, and addressing any calls from owners, lenders, contractors etc. The employment of a management company does not guarantee everything will be perfect; it only addresses the protocol and procedure established by covenant or the board. The management company is not making decisions they are only carrying out board / contractual requests.